Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

Peter Matthews talks with Battalion Chief Grant Tinker about the normalization of deviance, often mistaken for complacency, and how deeper in the fire service and carries serious consequences. In this ...

Lt. John Dixon offers a glimpse into the topics he will cover during "Normalization of Deviance—How to Overcome Complacency" at Firehouse World 2016. Find out more at FirehouseWorld.com.

Have you ever cut a corner, perhaps not using a checklist, or skipping a preflight, and then caught yourself doing it again? Nothing bad happened the first time, but that was the beginning of the ...